Help Desk: FAQs

We ask that the site is clear of existing structures, trees and shrubs etc but if this is difficult for you we are always happy to quote for this.

Your design consultant will be able to give you a price for both the building and the electrical/network connection. A complete price will be given with no ‘hidden extras’ at a later date

The design consultant will come to your house and usually start in the garden. They’ll look at the space you have available and tell you what size of building you can fit in your space. They’ll also assess the access and give you a quote for both electrical and network connection from your home to the garden room. The design consultant will also be able to show you samples of our building construction, complete a design consultation, site survey and answer any questions you have.

Your design consultant will assess the access to your property. Our roof and floor panels come in solid one metre wide panels. A 3m deep building will typically have a panel which is 3-4m long, so we need to be able to walk this through your side access or house.

We offer on-site design consultations Monday through to Fridays during the day. We also offer virtual design consultations throughout the week.. If you would like to talk to us about booking one, please submit a design consultation enquiry.

Design consultation lead times are typically one to three weeks, but this may be less for virtual design consultations. We may also be able to get to you sooner if we have a team member in your area for an on-site design consultation.

Yes, you can! However, when it comes to checking –  For more details on planning permissions for garden rooms and your property types see our general outlines on our Planning Permission page, or visit planningportal.co.uk

Please allow one hour for virtual design consultations and just over an hour for on-site design consultations.

Our team  will talk to you about the different ways of running electrics. We run a cable from the fusebox in the house to the fusebox (consumer unit) installed in the garden room. They will also look to see if you have any spare capacity in your existing fusebox, or if you’ll need a sub consumer unit installed. The quote will include a part P certificate sign off by our fully qualified electricians.

Not before your design consultation. our design team will be able to tell you how much levelling needs doing before the base team arrive.