Frequently Asked Questions

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 Questions and answers relating to your garden room journey.

Maintenance FAQs

Will my building require any maintenance?

Your building will require no maintenance at all unless you wish to oil your timber cladding. This oiling is not necessary and is a personal preference, but it will help prevent oxidation, which turns the timber a silvery grey. Other than this though there is no maintenance required. If you want to oil your building we recommend a UV protective oil.

What warranty comes with my building?

We provide you with an insurance backed 10 year guarantee.
All materials such as windows and doors, flooring, lights etc come with their own manufacturers warranties.

What warranty is provided?

All our garden rooms, offices and studios come with a peace of mind 10-year structural warranty.
What is the lifespan of a  garden room?
ITTGR garden rooms are designed and manufactured with an intended design life of over 25 years. Please click here to see our full Terms & Conditions.

What maintenance is required on the wooden cladding?

All of our garden rooms with natural wood exteriors  are designed not to require any form of maintenance or staining. Cedar wood, larch and thermowood will all weather down naturally. If, however, you wish to preserve the colour, then we would always recommend a UV protection oil is used.

What maintenance is required on the wood cladding?

None! Our standard Canadian Redwood cladding is slow-grown and pressure treated, so will not require any maintenance.
Over time the wood will start to silver off, however, if you want to change the colour then you can do so with a water based UV oil or wood stain.

What is the lifespan of a ITTGR garden room?

Our garden room buildings are designed to last for over 25 years and come with a 10-year structural guarantee.

Do your garden rooms come with a guarantee?

All ITTGR garden rooms come with a 10-year structural guarantee.

Do I need to treat the cedar cladding?

Cedar will last for decades without any artificial treatment however, over time, UV light will bleach the colour leaving the timber a silver/grey colour. Many people prefer the ‘silver’ appearance. The amount of time this process takes is dependent on location and exposure to the sun. UV filter treatments are available that will stop or slow down this process.

Do you provide a warranty for my garden room?

Most of our  garden rooms are signed off to building control standards so you can be assured that we are building to safe and high standards.  Not only this, but your garden room or garden studio will come complete with a ten year warranty.
We believe in only using the highest, most durable materials for our garden rooms, therefore meaning a ITTGR  garden room will also come with a life expectancy of a minimum of 25 years.  ITTGR garden rooms are built for life, whether it be a home office for you now, or guest accommodation later.

What guarantee do you provide?

All ITTGR garden rooms are installed by professional fitting teams and come with a 10-year structural guarantee. You can enjoy your garden room safe in the knowledge that it’s built to last

Do I need to treat the cedar cladding?

Because of naturally occurring chemicals in the wood, there’s no need to treat external cedar cladding. As with all-natural products, cedar cladding will age and change appearance over time. In most areas of the UK, this will mean untreated cedar cladding will weather to a dark grey colour. You can if you wish to use stains, preservatives and other wood treatments for cosmetic reasons. The original colour of external cladding can be maintained by treating it with a UV blocker

How long will your garden rooms last?

Our garden room buildings are designed to last for at least 25 years and come with a 10-year structural guarantee. It’s important that you maintain the cladding on your room.

Will my garden room come with a guarantee?

Yes, all our garden rooms come with a 10-year structural guarantee.

Will I have to carry out any routine maintenance on the studio office?

Cleaning the studio with a hose, water and brush is enough.  If you have trees nearby the guttering at the rear will need clearing on occasions.

What guarantee do you offer?

All our Studios come with a 10 year Guarantee


Yes, we always leave our buildings ready for you to move your furniture straight in. All frames and glass is thoroughly cleaned.

Listening to what our clients want is what makes us tick.

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We know that choice is important to you, so we’ve brought a range of architect-designed rooms together with a variety of innovative and contemporary materials that enable you to create your own unique space. Whether you prefer a stone metal render or reclaimed timber finish there’s something for everyone in our range. Our materials and fixtures are sustainably sourced and energy efficient to create eco-friendly garden rooms that don’t ‘cost the earth’.

No matter what style of garden room you choose you can be assured that the design is backed up by our quality craftsmanship and delivered with care and attention to the very finest details by our personable and professional team.

A garden room can transform your lifestyle by expanding and enhancing the way in which you use the space you have. We want to help you make the dream a reality.

Our Clients Say

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“I cannot recommend Into the Garden Room highly enough. They managed the whole project, including design, obtaining the necessary consents and the build itself expertly and professionally. The onsite team were fantastic and the quality of our garden room is excellent. It is used daily and we love it. Highly highly recommended.”
Liz A • Client
“Absolutely delighted with my garden room. It has transformed my garden and added an extra living space that is enjoyed by all my family and friends. Andy and Paul were brilliant to work with and I would highly recommend them, as not only were they professional and efficient, they were a pleasure to deal with. Thank you so much for creating my dream garden space.”

Having had our room completed last week, we cannot speak highly enough of the entire service from Into the Garden room, from the initial consultation with Paul, right through the design, planning stages and to the choices of finishes and through to the onsite build team.

When the team came to install we were was blown away by how efficient knowledgeable and helpful they were, they communicated the whole process and talked us through every stage and also were able to fully maximise the space I had and even tweaked the designs for us.

Superb advice, unbelievably hard-working and had it wrapped up in 5 weeks.
It was a significant investment however worth every penny! Highly highly recommended.

Paul and Mel, Molesey, Surrey

Very Pleased – We engaged with Into The Garden Room shortly after we moved house. We wanted a space where we could build an office for remote working. We contacted Paul who visited us and sent us a proposal with costings. When we were ready to commence the team turned up on time, worked hard, and were both polite and professional. The project took about 6 weeks in total, and we were left with just what we had asked for, a beautiful solution that sits perfectly at the bottom of the garden.

Mr Upton, Client

Into the garden room team were lovely – Into the garden room team were lovely. All through the process they were considerate and kept us informed as things went along. The delivered a fabulous garden room in the timelines that we wanted. Would recommend.

AT, Client

Highly recommended – Had a garden room installed by this Surrey company, and wow, the whole experience was fantastic. The project came in on time, the garden room is simply fantastic and very high quality. It has totally transformed our property. Cannot recommend this company enough.

Elliott Barker, Client

Garden-Room/Studio – Wow O Wow what can I say.
What a great company with a great team behind them.
Very professional, thorough and honest.
We couldn’t be happier with our new Garden-room/Studio.
From the planing to the finish they have done a great job and kept us involved all they way through.
So a massive thank you to Paul, Marianne, Andy, Tony and the amazing team who helped to make our experience very special.

Martin Gibbs, Client

We were looking for a functional Garden… We were looking for a functional Garden Room that the whole family could use. A relaxing area and a room to entertain! From the first meeting, Paul gave us so many ideas, materials, colours and styles, and the whole team were fantastic. Professional, friendly and they worked incredibly hard. We now have the most beautiful room in our garden, that will be enjoyed by us all over the years ahead, Thank you!

Lucy Summerson, Client
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Call us to book your free consultation on 020 8088 3572