How long will the design consultation last?
A free design consultation can take up to 2 hours… depending on how good the biscuits are!
How soon can I get a design consultation appointment?
Usually within a week or two. This may be less for virtual consultations.
At the consultation will I get a full quotation?
Your design consultant will be able to give you a price for the standard garden room. Other individual extras and the electrical package will be subject to further quotation. The good news is that we’ll always provide a fixed price before you place an order.
Can I have a virtual consultation?
Of course you can! These are free of charge, but our consultant will need to visit the site at some point before they can give you a quotation.
What happens at my onsite consultation?
Our design consultant will visit you at home, usually beginning in the garden. They’ll take a look at the space and discuss what size of garden room will fit in your garden. They’ll also think about access and arrange for any other quotations that are needed. The consultant will also be able to explain how we build, discuss likely timescales, and steer you through the options at your disposal.
How should I prepare my site area?
Before foundations can be laid and the garden room installed, you should ensure that the chosen site is free of trees, branches and plants that could restrict access. The site should be level enough for a garden room. Any pipework that needs to be installed for water or sewerage should be carried out at this point.
What do I have to do before your team arrive on site?
We ask that the site is clear of existing structures, trees and shrubs etc but if this is difficult for you we are always happy to quote for this.
Will I be given a quote at my design consultation?
Your design consultant will be able to give you a price for both the building and the electrical/network connection. A complete price will be given with no ‘hidden extras’ at a later date
What will happen at my on-site design consultation?
The design consultant will come to your house and usually start in the garden. They’ll look at the space you have available and tell you what size of building you can fit in your space. They’ll also assess the access and give you a quote for both electrical and network connection from your home to the garden room. The design consultant will also be able to show you samples of our building construction, complete a design consultation, site survey and answer any questions you have.
What access do you need?
Your design consultant will assess the access to your property. Our roof and floor panels come in solid one metre wide panels. A 3m deep building will typically have a panel which is 3-4m long, so we need to be able to walk this through your side access or house.
