Help Desk: FAQs

All our buildings are supplied as standard with a plastered and painted finish meaning no fuss, no cracking and minimal maintenance. We do, however, offer a range of painted finishes to meet all tastes and our team will be happy to discuss them with you at your site consultation.

Yes this is a service we offer but work with several partners or customers preferred partners. We can include fire resistant panels and reinforce the floor, in and around where the wood burner is to be located. In terms of heating, the heat retention properties in all of our insulated garden offices are so efficient that this level of heating would not be required.

While we can install many features in our garden buildings, hot tubs and saunas are, unfortunately, not available inside the garden rooms. This is because the buildings we build are not designed to withstand excessive humidity. This would cause problems in your garden room and it would not last as long as a result. However, you might be interested in one or our garden spas so you can enjoy your very own sauna and steam room in your garden.

Of course you can! Our garden rooms can be used for a wide range of purposes, and if you would like to have a toilet in your room, we can take care of all the plumbing during the installation. You can even get a shower fitted if you want. If you have any other requests, please ask us about the options available during the consultation stage.

Yes we do, and we work with several partners. This work will need to meet the requirements of the Building Regulations and may mean that you need planning permission. If you need a water supply we’re happy to organise through our specialist partners to chat to your plumber of choice. Just remember that this will need to meet Building Regs and might mean you need to get planning permission.

WiFi is available as an optional extra on our Signature Range rooms and Bespoke Service, for which we offer two solutions for internet connectivity: Wi-Fi extenders (‘Home Plug’): Simply insert one of the plugs into a wall socket and connect the included patch cable into your home router, then insert the other plug into a wall socket in your garden room.  - This method sends your internet signal through the power network of your home and replicates the home WiFi in your garden room. This is a good solution for garden rooms that are not too far away from the

Yes, it is possible to fit skylights and roof lanterns in a garden room. Our team will be happy to discuss the various options with you during the site consultation and include them in your quotation as needed.  Skylights and roof lanterns can be a great way to bring natural light into your garden room and create a brighter, more welcoming space. They can also enhance the overall aesthetic of the building and add value to your property.  If you are interested in adding skylights or roof lanterns to your garden room, please let our team know during the consultation

Unfortunately, we do not offer the installation of solar panels on our garden rooms at this time. However, there are many other ways to make your garden room more energy efficient and eco-friendly.  For example, you could consider adding insulation to the walls, roof, and floor to help regulate the temperature inside the building and reduce your heating and cooling costs. You could also install energy-efficient windows and doors, or use LED lighting to reduce your energy consumption.  These are just a few of the many options available for making your garden room more sustainable. If you have any questions

Yes, it is possible to include partition walls and internal doors in a garden room. Our team has the experience and expertise to design and install these features to suit your needs and preferences. Partition walls can be a useful way to divide a larger space into smaller, more defined areas.  This can be especially useful if you plan to use your garden room for multiple purposes or if you want to create separate living and working areas. Internal doors can be added to provide privacy and create a more cohesive layout.  If you are interested in including partition walls

Most of our ranges sit at 2.5 m high and are therefore planning-friendly. We also offer 3.2m high buildings which may require planning permission in some circumstances.